Roles
Five roles, five purpose-built experiences
Every role sees only what it needs for its part of the showing. Web portals for operations teams; mobile for residents, prospects, and brokers.
Management
Web
Portfolio and unit oversight
- Dashboard with live showing activity
- Properties, buildings, and unit management
- Resident enrollment and participation
- PMS synchronization and connection status
- Reporting: funnel, response times, participation
Control Center / Super Admin
Web
Platform-wide operations
- Organization overview
- Showing Engine workflow monitor
- Integration health and status
- Audit log and security events
- System administration and feature flags
Resident
Mobile
Current tenant, in control
- Available NOW availability toggle
- Verified resident and unit status
- Incoming showing requests
- Accept or decline, live showing status
- Complete and rate after the tour
Prospect
Mobile
Prospective tenant experience
- Discover eligible units and unit details
- Request a showing in one step
- Live request and showing status
- Apply, Watch, or Decline after the tour
Broker
Mobile
Optional broker participation
- Assignment queue for required showings
- Accept or decline assignments
- Check-in and live showing status
- Complete and rate after the tour
Mobile
Role-based mobile, one codebase
One Expo codebase powers the resident, prospect, and broker experiences — role-based views on iOS and Android, designed as one-screen workflows.
Resident
iOS & Android — availability first.
Prospect
iOS & Android — discovery first.
Broker
iOS & Android — assignments first.
Which role fits you?
Sign in to the portal for the management and Control Center views, or contact us to discuss a pilot and the mobile experiences.
