Roles

Five roles, five purpose-built experiences

Every role sees only what it needs for its part of the showing. Web portals for operations teams; mobile for residents, prospects, and brokers.

Management

Web

Portfolio and unit oversight

  • Dashboard with live showing activity
  • Properties, buildings, and unit management
  • Resident enrollment and participation
  • PMS synchronization and connection status
  • Reporting: funnel, response times, participation

Control Center / Super Admin

Web

Platform-wide operations

  • Organization overview
  • Showing Engine workflow monitor
  • Integration health and status
  • Audit log and security events
  • System administration and feature flags

Resident

Mobile

Current tenant, in control

  • Available NOW availability toggle
  • Verified resident and unit status
  • Incoming showing requests
  • Accept or decline, live showing status
  • Complete and rate after the tour

Prospect

Mobile

Prospective tenant experience

  • Discover eligible units and unit details
  • Request a showing in one step
  • Live request and showing status
  • Apply, Watch, or Decline after the tour

Broker

Mobile

Optional broker participation

  • Assignment queue for required showings
  • Accept or decline assignments
  • Check-in and live showing status
  • Complete and rate after the tour

Mobile

Role-based mobile, one codebase

One Expo codebase powers the resident, prospect, and broker experiences — role-based views on iOS and Android, designed as one-screen workflows.

Resident

iOS & Android — availability first.

Prospect

iOS & Android — discovery first.

Broker

iOS & Android — assignments first.

Which role fits you?

Sign in to the portal for the management and Control Center views, or contact us to discuss a pilot and the mobile experiences.